- Confirm your device supports eSIM and is carrier-unlocked.
- Connect to Wi-Fi and try again.
- Restart your device before retrying the installation.
If the installation still fails, contact us and include a screenshot of the error message.
Check device compatibility, internet connection, and whether the QR code has already been used.
If the installation still fails, contact us and include a screenshot of the error message.
Discutez avec notre équipe d’assistance ou envoyez-nous un message.