VoyaRoam
  • Home
  • Store
  • Events
  • Partners
  • About us
  • Support
  • Contact
VoyaRoam

Travel connectivity made simple. Find the right eSIM plan, get ready before departure, and stay connected throughout your trip.

EnglishالعربيةFrançaisاردو简体中文Bahasa Melayu

Follow us on

Company

  • About

eSIM

  • Countries
  • Regions
  • Global Plans

Support

  • FAQs
  • Install guide
  • Help Center

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2026 VoyaRoam. All rights reserved.

v1ecccbd
  • Home
  • Store
  • Events
  • Partners
  • About us
  • Support
  • Contact
  1. Support Center
  2. Installing your eSIM
  3. What should I do if my QR code does not work?

What should I do if my QR code does not work?

Check your connection, try manual installation, and make sure the code hasn't been used.

  • Make sure you're connected to a stable internet connection.
  • Scan the code from another screen rather than a screenshot on the same device.
  • If scanning still fails, install manually using the SM-DP+ address and activation code.

Important

Each QR code can only be used once.

Related articles

  • How do I install an eSIM manually?
  • My eSIM installation failed. What should I do?
  • Where can I find my QR code and manual installation details?

Still need help?

Chat with our support team or send us a message.

Contact us
Sign in