Cookie Policy

Website tracking, consent and cookie preferences

Version 1.0 • Effective date: [DATE] • Draft for legal and operational review

This policy explains how Voya uses cookies, pixels, SDKs and similar technologies, and how visitors can manage their choices.


1. About This Cookie Policy

This Cookie Policy explains how [FULL REGISTERED UAE LEGAL ENTITY NAME] ("Voya") uses cookies, pixels, SDKs and similar technologies on [WEBSITE DOMAIN] and related online services. It should be read with our Privacy Policy. The effective date, company details and contact information must be completed before publication.

2. What Are Cookies?

Cookies are small text files that a website places on a browser or device. Similar technologies include local storage, tags, pixels and mobile SDK identifiers. Some are set directly by Voya (first-party) and others by service providers (third-party). Session cookies generally expire when the browsing session ends; persistent cookies remain for a defined period or until removed.

3. Categories of Technologies

Strictly necessary: support security, fraud prevention, account login, checkout, load balancing and saving privacy choices; these are required for core website operation. Functional: remember optional preferences such as language or display choices. Analytics and performance: help understand aggregate visits, navigation, errors and conversion performance. Advertising and measurement: may measure campaign results or personalize advertising across services. Categories beyond strictly necessary are used only if enabled in the actual deployment and, where legally required, after valid consent.

Cookie inventory template
NameProviderPurposeCategoryDurationFirst/Third
[Cookie name][Provider][Purpose]Necessary[Session/days][First/Third]
[Cookie name][Provider][Purpose]Analytics[Days/months][First/Third]
[Cookie name][Provider][Purpose]Marketing[Days/months][First/Third]

6. Browser and Device Controls

Most browsers allow users to inspect, block or delete cookies through settings. Blocking strictly necessary cookies may impair login, checkout or other core functionality. Browser-level controls may not automatically replace consent controls for other tracking technologies.

7. Third-Party Technologies

If we enable third-party analytics, payments, embedded content or marketing tools, their providers may process information under their own privacy notices. The final published policy must identify material third-party providers and link to their notices, based on an actual technology audit. Payment providers may set essential cookies on their own hosted payment pages.

8. International Processing and Data Protection

Information collected through cookies may be processed in countries where our technology providers operate. We apply relevant data-protection safeguards and explain related processing in our Privacy Policy.

9. Retention

Cookie lifespans vary. Session cookies expire at session end; persistent cookies expire according to their configured durations unless deleted sooner. The exact retention period for each deployed cookie must be shown in the final inventory. Consent logs are retained according to a documented schedule.

10. Updates

We may revise this Cookie Policy when technologies, vendors or legal requirements change. We will update the effective date and refresh consent where legally required by material changes.

11. Contact

For cookie or privacy questions, contact [PRIVACY CONTACT EMAIL]. Registered entity: [FULL LEGAL NAME]; address: [REGISTERED UAE BUSINESS ADDRESS].